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Privacy Notice

Who am I

Skin and Tonic with Jo is an independent skincare and facial treatment business run by Jo, offering personalised skincare consultations and facial treatments in Howden, Goole, Selby and the surrounding areas.

This Privacy Notice explains how I collect, use and protect your personal information when you contact me through my website or enquire about my services.

What information I collect

When you contact me through my website, I collect the information you provide in the contact form:

  • Your first name and last name.

  • Your email address.

  • Any information you choose to include in your message.

Please avoid including sensitive personal information, such as medical details, skin conditions or allergies, in the website contact form. If this information is relevant to a treatment, I can discuss it with you separately through an appropriate consultation process.

How I use your information

I use the information you provide to:

  • Respond to your enquiries and questions.

  • Discuss suitable skincare consultations and facial treatments.

  • Arrange and manage appointments.

  • Contact you about an appointment or service you have asked about.

I do not use information submitted through my website contact form to send marketing messages.

How I handle your information

I handle your personal information responsibly and take reasonable steps to keep it secure. My website is hosted through Wix, which may process or store information submitted through the contact form as part of providing its services.

I do not sell your personal information. I only share it where necessary to operate my business, provide a service you have requested, meet a legal obligation or where otherwise permitted by law.

How long will I keep your information

I only keep your personal information for as long as it is needed for the purpose it was collected. If you make an enquiry that does not lead to an appointment, I will review the information and delete it when it is no longer needed. If you become a client, I may need to keep certain records for longer to meet legal or business record-keeping requirements.

When information is no longer needed, I will securely delete it or dispose of it appropriately.

Your privacy rights

Under UK data protection law, you have rights regarding your personal information. Depending on the circumstances, these may include the right to:

  • Ask for a copy of the personal information I hold about you.

  • Ask me to correct information that is inaccurate or incomplete.

  • Ask me to delete your personal information where the law allows.

  • Ask me to restrict or object to certain uses of your information.

  • Withdraw your consent where I rely on consent to use your information.

  • Complain to the Information Commissioner's Office (ICO) if you have concerns about how your information is handled.

If you have a question or wish to exercise your rights, you can contact me using the contact form on my website. I will respond in accordance with the applicable data protection requirements.

You can find out more about your rights at https://ico.org.uk/.

Cookies and Website technology

My website is built using Wix, which may use cookies and similar technologies to help the website function and provide its services. Some cookies may be necessary for the website to work properly, while others may be used for additional features or analytics, depending on the settings and services enabled.

Where required, I will provide appropriate information and choices about cookies and similar technologies.

For more information about Wix and its use of cookies, you can visit https://www.wix.com/about/cookie-policy.

Updates to this Privacy Notice

I may update this Privacy Notice from time to time to reflect changes to my business practices or legal requirements. The latest version will always be available on this page.

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